The HMI must have been activated in order to be connected using EasyAccess 2.0. Check its activation status on HMI in the [EasyAccess 2] tab of the [System settings] page. Activation is permanent, so please make sure that activation is applied to the intended HMI.
Selected models have EasyAccess 2.0 activated by default. If your HMI has not been activated, it can be activated by one of the following means:
Alternatively, new user could test out EasyAccess 2.0 by getting trial activation.
In either case, HMI’s Hardware key will be required. Locate it in the [EasyAccess 2] tab of system setting or system register LW-11210.
Activation status and Hardware key
If you have an activation card, you may activate the HMI with the Activation codes printed on the card through the domain management system.
Note: Activation by activation card will also add the HMI to the domain, in which case, steps described in Add an HMI to a Domain can be skipped.
Activation by activation code
Alternatively, use the helper application “PC Activator” to facilitate activation process.
Note: Support for PC activator varies among different model and OS versions. Please review PC Activator for information on PC Activator
Please provide the Hardware key to your dealer for assistance.
A one-time, 30 days free trial activation option is available for each HMI.
Note: The HMI will be permanently bound to the domain in which the 30 days free trial is activated. It must be activated with an activation code before it can be deleted and transferred to another domain.
When the trail activation of a HMI expires, you may activate the HMI with activation code.
Please login to you domain, go to [Devices] tab » [HMI List] » select trial HMI and click [Activate HMI]
cMT-Series can also be activated from web browser, or detect activation status when HMI had been reset.
If some connection problems occur such like "EasyAccess 2.0 connect failed, please make sure network and proxy setting is correct, then try again later. If still get this message, please contact EasyAccess 2.0 webmaster."
Please help check the following settings is correct or not for network trouble shooting.